You may remain anonymous on your visit to the website cookpointmalaysia.com, but then you might not be able to take advantage of many of our features, unless you have registered an account with us on our website and have logged in with your username and password. If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.
cookpointmalaysia.com does not sell, share or trade customer’s personal information collected online with third parties. We may collect your information such as: name, contact information, email address, company and user ID; to help us to process the order which you have made, and for us to assure and ascertain that you are the person paying for the products. Any other information such as date of birth and gender are for the purpose of improving the user shopping experiences on cookpointmalaysia.com. The mandatory personal information we collect from you will be used and/or shared within our corporate group only.
We use your personal information you enter on our web site or give us in any other way to provide you with the services you request, to communicate with you, to troubleshoot problems, to customize your experience, to inform you about our services and site updates, and to measure interest in our sites and services improving our store.
We shall only release and allow access of your non-public personal information to those employees or other companies and individuals that are employed by cookpointmalaysia.com to perform functions or provide services on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Order and Card Information
cookpointmalaysia.com uses payment portal with International Security Standards (PCI DSS 1) standards to encrypt your order or payment information when you purchase a product from cookpointmalaysia.com. This encrypts your information before it is sent out to us to protect it from unauthorised use. We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us.